Shipping Information
We work to get every Turn Em Outdoors order packed carefully, shipped promptly, and headed your way with tracking.
Standard order processing
Typical delivery after shipment
Available on qualifying U.S. orders
What to Expect
Here is what happens after you place your order and what you should know while your gear is making its way to you.
Most orders are packed and prepared for shipment within 1–3 business days. Processing time begins after your payment has been approved and does not include weekends or major holidays.
During product launches, holidays, promotions, or unusually high order volume, processing may take slightly longer.
Shipping charges are calculated during checkout based on the destination, package weight, selected service, and available carrier rates.
Qualifying U.S. orders of $75 or more receive free standard shipping. The qualifying merchandise total is calculated after discounts and before taxes.
Orders may be shipped through USPS, UPS, or another available carrier based on the destination and shipping service selected at checkout.
Standard delivery generally takes 3–7 business days after the carrier receives the package. Delivery estimates are not guarantees and may be affected by weather, holidays, carrier delays, or other circumstances outside our control.
Once your shipping label is created, tracking information will be sent to the email address or phone number entered during checkout.
Tracking may take up to 24 hours to begin showing movement after the carrier receives the package. A label being created does not always mean the package has already been scanned by the carrier.
Customers are responsible for entering a complete and accurate shipping address during checkout.
Contact us as quickly as possible if an address needs to be corrected. We will make every reasonable effort to help, but an address cannot normally be changed after the order has been shipped.
Additional shipping charges may apply when an order is returned because of an incorrect or incomplete address.
Carrier delays can occur after a package leaves our possession. Check the tracking history first and allow additional time when the carrier reports delays.
If tracking has not updated for several business days, or the package appears lost, contact us with your order number. We will review the shipment and help determine the appropriate next step.
If tracking shows that your order was delivered but you cannot locate it, check around the delivery location, with members of your household, nearby neighbors, and your local carrier.
Carriers sometimes mark packages delivered shortly before the final delivery occurs. Please allow one additional business day before contacting us about a package marked delivered.
Contact us promptly if your order arrives damaged. Include your order number and clear photos of the product, shipping box, and packaging so we can review what happened.
Keep the original packaging until the issue has been resolved, as the carrier may require it during a shipping claim.
Turn Em Outdoors currently focuses on shipping within the United States. International shipping may not be available for every destination. The shipping options shown during checkout are the services currently available for your address.
Need Shipping Help?
Send us your order number and a brief description of the issue. We will review the shipment and get back to you as soon as possible.
