01
Order Received
Once checkout is complete, you'll receive an order confirmation using the email or contact information provided.
SHIPPING INFORMATION
From Our Door To Yours.
Everything you need to know about how Turn Em Outdoors orders are processed, shipped, tracked, and delivered.
WHAT TO EXPECT
We'll Keep You in the Loop.
Once your order is placed, we'll work to get it packed and moving your way. When the shipment is created, tracking information will be sent using the contact information provided at checkout.
Use the details below for current shipping information and what to do if something does not look right.
Tracking starts when your order starts moving.
$60+
FREE SHIPPING
Qualifying orders of $60 or more receive free shipping. Any applicable shipping options and charges are shown at checkout.
FROM ORDER TO DOOR
What Happens After Checkout.
02
Packed Up
Your order is prepared, checked, and packed before leaving Turn Em Outdoors.
03
Tracking Sent
When the shipment is created, tracking information is sent so you can follow the package on its way.
04
Delivered
The carrier completes delivery to the shipping address provided with your order.
01
Order Processing
Add your normal processing timeframe here when you review the page tomorrow.
Processing time is separate from carrier transit time.
02
Shipping Rates
Available shipping methods and charges are shown during checkout. Qualifying orders of $60 or more receive free shipping under the current Turn Em Outdoors free-shipping offer.
03
Tracking Your Order
Once your order ships, tracking information will be sent using the contact information provided at checkout. Carrier tracking may take some time to begin showing movement after the label is created.
04
Shipping Addresses
Review your shipping information carefully during checkout. If you notice an incorrect address after placing an order, contact Turn Em Outdoors as soon as possible. We cannot guarantee an address can be changed after fulfillment has begun.
05
Delivery Issues
If tracking shows a problem with delivery, contact the carrier first when appropriate and reach out to Turn Em Outdoors with your order number if additional help is needed.
06
Lost or Damaged Packages
If your shipment appears lost or arrives damaged, contact us with your order number and any relevant photos or tracking information so we can review what happened.
07
Limited Releases
High-demand or limited releases may require additional fulfillment time depending on order volume. Any special shipping information for a release may also be listed on the applicable product page.
NEED SOMETHING ELSE?
A Few Places Worth Checking.
QUESTION ABOUT AN ORDER?
Something Not Look Right?
If you have a question about a shipment or delivery, send us your order number and let us know what is going on. We'll help from there.